We respect your privacy and are committed to preserving the security and confidentiality of the personal information provided to us. This Privacy Policy ("Policy") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services, entering or otherwise using our Site, or accessing information offered by us including any consultations, any various media form, any media channels, any social medias, any mobile website or any mobile application related, linked, or otherwise connected thereto (collectively, the “Site”) and engage with us in any other related ways such as sales, marketing, events, inquiries and registering to join our services. Additionally, this Policy outlines how we handle the personal information we obtain or that you provide to us.

Covid Privacy

We are requesting additional information from our members, staff, guests, and other visitors. The principles outlined in our existing Privacy Policy will continue to apply, alongside the specific provisions regarding COVID-19 privacy mentioned below.

Health declaration & Screening Information:

We will obtain information about your potential exposure to COVID through your vaccination certificate. As part of this, we may obtain other information related to the vaccination status.

Access to our services is currently limited to individuals who has received a COVID-19 vaccination. If you work with us, you will be required to provide vaccination certificate that you have received a COVID-19 vaccination, an acceptable vaccination certificate. This information is obtained when you present your vaccination certificate. We will keep a record of your vaccination status and certificate to facilitate future visits. Prioritize the safety of our staff and members, identify potential COVID-19 exposure, regulate access to our services including the Standard Operating Procedure (SOP).

How We May Share Screening Information:

While we generally will not share your Screening Information without your consent, we reserve the right to disclose Screening Information, and other related information, to the extent required to do so by governmental or regulatory authorities or as otherwise necessary. If we are notified that you tested positive for COVID-19 within 15 days after your last visit in our services, we reserve the right to disclose to our staff and members that an individual who tested positive, participated in activity and practices; we may disclose your name when legally required to do so, we may disclose information such as the date and time of your visit, your gender, and classes you have entered . We share this information to help ensure and remain safe for our staff and other members. We may also share your Screening Information and other related information with service providers, advisors or consultants who are performing services on our behalf and for other reasons in accordance with applicable law, as further described.

We might disclose your information to competent law enforcement bodies, regulatory authorities, government agencies, courts, or other third-party entities if we believe it is necessary to comply with applicable laws and regulations, to protect and assert our legal rights, or to safeguard your vital interests or the vital interests of others.

How We Maintain Screening Information:

The screening information, in the Privacy Policy, will be used to review and verify your vaccination certificate and any other relevant information. We may record and indicate your health declaration, vaccination status, and other related information. Aside from the mentioned, any additional screening information that we keep will be stored and as required by law.

Covid Privacy may be modified and updated without prior notice. If there are any changes to this Covid Privacy, it will be published and such changes will be effective immediately. Please review this Privacy and Policy periodically to ensure you are aware of any changes.

I. Your Privacy

We exercise level of care that your personal information remains accurate, complete, and up-to-date. Additionally, we will take every precaution to securely store it in a protected environment, safeguarding against any unauthorized access, alterations, loss, or disclosure. While we employ measures to enhance security, we cannot provide an absolute assurance of security for any information you transmit to us.

II. Personal Information

• In the course of our interactions with you, we obtain and/or you directly provide us with your personal information. This information encompasses various aspects, including but not limited to your use of our product and services, name, mailing addresses, phone number, email addresses, service details, payment details, personal identification and vaccination certificate. We collect your personal information from you, as well as from third-party providers and systems,

• Details of your visits and how you use our website and the pages and resources that you access. Collected automatically through “cookies”, traffic data and communication details. It may also includes details of your domain name and Internet Protocol (IP) address, operating system, information about how you interact with the Services.

• The emails and other communications that you send us and/or otherwise contribute, such as support inquiries.

• Other information you submit to us directly or through Third Party Services if you use a Third Party Service to create an Account (based on your privacy settings with such Third Party Service).
  

III. How we use Your Personal Details

We use the personal information we obtain about you for the following purposes:

• provision of the Services. plan, provision and bill for products and services;

• notify you with details of products, services, special offers and rewards that we think will be of interest to you;

• Verify your identity

• notify you with details of products, services, special offers and rewards that we think of interest to you;

• carry out market and product analysis to improve our products and services and the marketing of our products and services

• ensure compliance with our terms of service, membership conditions, and other agreements and policies

• carry out activities connected with running of business (such as personnel training, quality control, dispute resolution, and network monitoring)

• provide access to, personalized your experience on, and improve the functionality of our Website

• protect our and others’ interests, rights and property (e.g., to protect our Users from abuse or dispute resolution). Protecting you and others. To protect your vital interests, or those of others. ( e.g., manage unpaid fees; prevent fraudulent, illegal, or harmful activities; )

• manage bad debt, owing outstanding balance and prevent fraud and/or illegal activities;

• In order to uphold the safety of our Site, we may need to authenticate your identity, conduct inquiries, and/or take preventive measures against potential fraud, violations of our Terms of Use or this Privacy Policy. Additionally, we may utilize these measures if there are any suspected attempts to cause harm.

• improve your user experience through profiling and analyzing your preferences;

• Examine any activity that could potentially jeopardize the security or integrity of the network.

• perform our dealings with you, provide complementary products or services, or rewards to you from our business partners and/or collaborators; and

• other related purposes.

We will not use your Personal Information for any purpose not permitted by law or beyond the stated purpose you have consented to. The Website may contain links to other sites. We are not responsible for the privacy practices or the content of such Websites.

IV. Who we share your Personal Information

From time to time, we use other third parties to perform obligations related to the provision our products or services. Those may include:

• companies related to us

• authorized service providers, business partners, marketing partners, credit providers

• law enforcement, governmental, and regulatory agencies.

To every extent possible, we require these parties to aligned with the personal information protections we have put in place and local legislation such as the Personal Data Protection Act 2010. Except as set out in this privacy policy, we will not disclose your personal information to any other third parties.

V. Your rights and choices

You can access, correct or update your listed account details by logging in to your schedule and/or reserve account on the Website and/or App. If you require access or a copy of your Personal Information within our possession, please contact us according to Clause 8 and we will assess your request. In some cases, we may impose a reasonable charge for making copies of Personal Information available to you. Please note that we may need to verify your identity in connection with your requests, and such verification process may, if you do not have access to your Account, require you to provide us with additional information (e.g., government identification). Even if you have access to your User Account, we may request additional information if we believe it’s necessary to verify your identity. If we are unable to verify your identity or request, we may not, in accordance with applicable law, be able to fulfill your request. If so, we will advise you of the charge prior to making the information available to you.

You may request to withdraw your consent by contacting us according to Clause 8. Your request for withdrawal of consent will take effect within 30 days upon receipt of your request. Please note that use of your personal data may be essential for us to provide the product or service that you subscribed. Therefore, your withdrawal of consent may impair our ability to continue providing the product or service to you. Your withdrawal of consent does not affect our right to continue to collect, use and disclose personal data where permitted or required under applicable laws.

We kindly request you to review this privacy policy to help you understand of your rights and options regarding this privacy. If you find yourself in disagreement with our policies and practices, we respectfully ask you to refrain from using our Services.

You can also elect not to receive marketing communications by changing your preferences in your User Account and/or by following the unsubscribe instructions in such communications.

VI. How we retain your personal information

We retain personal information regarding you or your use of the Services for as long as your Account is active or for as long as needed to provide you or our Users with the Services. We also retain personal information for as long as necessary to achieve the purposes described in this Privacy Policy, for example, to comply with our legal obligations, to protect us in the event of disputes or collect fees owed, and to enforce our agreements and to protect our and others’ interests.  

The precise periods for which we keep your personal information vary depending on the nature of the information and why we need it. Factors we consider in determining the period during which a claim can be made with respect to an agreement and/or other matter, whether the personal information has been aggregated or pseudonymized, and other relevant criteria.

As users may have a seasonal site visitors and/or come back to us after an User Account becomes inactive, we don’t immediately delete your personal information when your trial expires and/or cancel all Paid Services. Instead, we keep your personal information for a reasonable period of time, so it will be there for you if you come back.

Please note that in the course of providing the Services, we collect and maintain aggregated, anonymized or de-personalized information which we may retain indefinitely.

VII. Changes to this Privacy Policy

We may amend this Privacy Policy from time to time without prior written notice. Updates to the Privacy Policy will be published on this page. We recommend that your review this page periodically for updates.

VIII. Contacting Us

If you have any query or feedback regarding this Privacy Policy, you may contact us